Download Squad reader David contacted us, asking for a solution to his problem and it's one I've dealt with myself: fighting with the proprietary disc image formats of MagicISO and UltraISO.

"I've been looking through the web for some free program to do this for me and I haven't had any luck. UltraISO and MagicISO are great programs, but I just don't have the money to dish 30 bucks on each [one]."

First off, let's be honest. If you're dealing with a UIF or DAA, it's very likely a disc image of a program or game you torrented (this may or may not have been my own experience). If you're extracting, mounting, or burning something like that, you may as well just torrent MagicISO or UltraISO too and be done with it. I'm certainly not going to judge anyone for doing that.

Steve, a loyal DS reader, left this comment on my listing of five apps to clone hard drives:

"Some idiot (my friend) partitioned my 1TB drive @ 10gb just to start me off and I can't do anything. I have partitioned/formatted the rest of my drive and cloned onto the new partition but I can't get rid of my C drive to use my new partition as my main drive. Any suggestions? Please help."

Ah, yes. The well-meaning friend with just enough computer knowledge to be dangerous. While it's certainly a good idea to partition a large drive, ten gigs may have been a bit on the miserly side - and it sounds like our reader didn't really want his new drive partitioned in the first place.

Now what? Fortunately, there are a number of good, free apps that will allow him to combine the two partitions into a single large one, or resize them to more reasonable capacities.

When you back up your iPhone or iPod Touch, iTunes can use the backup to do a restore, but not much else. It's nice when Apple's stuff "just works," but what if you want to see inside the black box and interact with the data on your phone? This is especially important for developers, who can fix bugs a lot more easily if they can look at a user's backup to figure out what's causing problems with an app. iPhone Backup Extractor is a tool that makes this possible.

With iPhone Backup Extractor, you can convert an iPhone/iPod Touch backup to make it readable by the OS X Finder. This lets developers get access to application resources that there's no way to see in iTunes. It might be of some interested to curious non-developers, too, if you just to figure out what files a 3rd-party app has created on your phone.

[via furbo.org]

One frustrating problem I have to fight with on customer computers is damaged antivirus and internet security program installs. Much of the time there's no simple way to get rid of them once something has gone wrong, and they can cause all kinds of headaches.

Fortunately, some of the companies are good enough to provide uninstall tools to help us out.

McAfee: MCPR
While I was putting this post together, their web site starter throwing random errors at me. You should be able to download the remover from this page. If not, get it directly from McAffee or Softpedia.

Norton: Norton Removal Tool
Back when I first used SymNRT (the old name for this app), it did a pretty good job of cleaning things up. I'll warn you in advance: Norton Removal Tool will probably miss some files, folders, and registry keys. Still, it will at least get the program out of your way. It's availble through this Symantec article, or directly from the Symantec FTP or MajorGeeks. [download] and run a quick registry sweep to tidy up.

I have a confession. A friend of mine sent me a link to a list of tech tips written by David Pogue in the New York Times. Upon reading the title, Tech Tips for the Basic Computer User, I basically ignored it. Then this week, it showed up in my Instapaper list of articles to read, and I decided to give it a try. I'm glad I did!

While I don't want to toot my own horn, I have to admit that I would not consider myself a basic computer user. Yet this article pointed out at least two tips that I had not heard before. I'd love to send it to all of my computer-using friends and colleagues (essentially, everyone I know), but I'm afraid of them interpreting it as an insult. So instead, I'll write about it here and hope that some of them notice and go read it.

Probably my favorite tips from Pogue's post relate to digital cameras:

• The number of megapixels does not determine a camera's picture quality; that's a marketing myth. The sensor size is far more important. (Use Google to find it. For example, search for "sensor size Nikon D90.")
• Forcing the camera's flash to go off prevents silhouetted, too-dark faces when you're outdoors.

The one I most wish people knew about is:

• You generally can't send someone more than a couple of full-size digital photos as an e-mail attachment; those files are too big, and they'll bounce back to you. (Instead, use iPhoto or Picasa–photo-organizing programs that can automatically scale down photos in the process of e-mailing them.)

And a great tip when searching:

• When you're searching for something on the Web using, say, Google, put quotes around phrases that must be searched together. For example, if you put quotes around "electric curtains," Google won't waste your time finding one set of Web pages containing the word "electric" and another set containing the word "curtains."

I would add one more search-related tip that in my experience most people don't know about. If your search seems to be full of information about something different than what you're looking for, you can remove search terms so that Google ignores pages with the words specified. So if you're looking for information about the Java programming language, but not coffee, you can search for Java -coffee, though I'd probably add the word programming to make it more specific: Java programming -coffee.

There are a ton more great tips in Pogue's blog post. What tips do you wish your friends and colleagues would learn?

SysInternals and Nirsoft make a lot of really, really useful applications, but they're all standalone. Keeping them organized for easy access can get to be a bit of a pain, and that's when Windows System Control Center comes to the rescue.

WSCC is a free, portable application designed to centralize and simplify access to these utilities. Think of it as the Swiss Army shell for your "knife blades."

Launch the program and enter the location for your apps. Relative paths are supported, so don't forget to adjust the directories accordingly if you plan on running it from your flash drive. On my drive, I created a WSCC folder in the root placed the other applications in two subfolders (NS and SI). I find it helpful to check the "hide missing items" box since I don't use every app WSCC supports.

The group buttons on the left side of the main program window make finding specific utilties fast and easy. At the top of the window, there's a search box - which is also a great help in quickly locating an app.

Keep in mind, the download is only the WSCC - you'll need to fetch the actual programs from Nirsoft and SysInternals yourself. Save some time, and grab the SI apps in a single file and Nir's from the Web Panel.

It's free for both private and commercial us, and should be a welcome addition to any Window's admin's flash drive.

[ via Freeware Files ]

There are a ton of remote control apps to choose from, and I've used plenty. Normally I'm all about the free alternative, but this is one case where I'm completely ok with paying for a product. For ease of setup and use out of the box, I haven't found anything as good as Teamviewer.

Yes, Teamviewer is completely free for personal use - and if you're doing the "friend that knows about computers" thing for people, you need this app. Here's why.

1) It's portable. Drop it on your flash drive, and you can fire it up and help a buddy out no matter where you are or who's computer you need to run it from.

2) It's small. The QuickSupport module is a 1.3mb download, and telling someone where and how to get it is dead simple.

3) It runs on Windows and Mac. Linux support would be nice, but it's kind of a non-issue - most of the people you offer personal support probably aren't running Linux anyway.

4) It's fast, and secure. Teamviewer runs 256-bit encryption based on RSA key exchange and AES. Their code - including your own custom designed QuickSupport modules - are signed by Verisign.

I use Win + R a lot on my own computers, so when a customer's machine comes in with a crippled explorer interface I get a little irked.

Thankfully, I discovered RunMimic to help me get around that annoying little issue. The 21k portable executable looks almost exactly like the regular Windows run box and it's just as functional.

All of the commands I normally need to issue worked without a hitch: services.msc, compmgmt.msc, control, appwiz.cpl, regedt32, cmd. RunMimic also had no problem getting Explorer to access my network file shares.

Since it's portable, this is a nice little app to keep on a flash drive in case of emergencies. RunMimic is not the kind of program I need often, but I tend to work by the old Boy Scout motto: "Be prepared."

Thousands of web sites are currently inaccessible to Internet Explorer 5.5, 6, and 7 users thanks to a new Sitemeter bug. Sitemeter is a free web analytics service used by many popular blogs and web sites including Lifehacker, Gizmodo, and Consumerist. They all appear to be affected as of this morning. It's worth noting that the bug only affects Internet Explorer users. The web sites load just fine in Firefox, Safari, and Opera.

It's likely that the bug is due to tracking code changes Sitemeter has been rolling out. Visitors to web sites using the code who are using IE will see the page start to load, and then get an error message. When you click OK to make the error message go away, the entire site goes with it. Nice.

If your site has been affected it looks like you have two options. You can either remove the code altogether until Sitemeter gets its act together, or you can try modifying your code by using the plain HTML version instead of the Javascript version. If you take the latter route, your counter won't show up thanks to another bug, but at least it will continue tracking visits to your site.

Thanks Darren Paul!

Update: It looks like the bug has been fixed.

If you've recently switched to Firefox for Mac, you're probably getting used to hearing all your problems answered with "there's a plugin for that." Well, here's one more problem plugins can solve: inline PDF viewing. Safari does it automatically, and you might be missing it if you've switched recently.

You could always download the PDFs and open them with the notoriously slow Acrobat Reader or a faster 3rd-party app, but if you want them to open right in your browser, just grab this plugin. No frills here, the description on Google Code simply says it, "uses PDFKit to display PDFs in the browser." We tested it out on some huge PDF magazines, and it handles them just as well as Safari can.

[via Daring Fireball]

Besides having one of the coolest names for an app that we've seen in a while, CookieThief is pretty handy if you're thinking about switching to the sexy, lightweight Mac browser Camino. Sure, a lot of people prefer Camino's speedy, no-frills browsing experience to flashier, more bloated browsers like Firefox and Safari, but Camino apparently forgot one handy little feature for switchers: moving your cookies over from your old browser.

Retyping those passwords is a pain, so you can use CookieThief to steal all your login cookies from Safari and put them right into Camino. No fuss, no muss, just cookies. We'll admit this is an app with a pretty limited scope, and you'll probably only use it once, but if you can't be bothered to do it yourself, it might be just what you're looking for. (Oh, and if you happen to be going from Camino to Safari, CookieThief can copy your cookies that way, too!)

First, do a restore of the phone from iTunes, with all syncing options turned off. That means clicking through each tab in the iPhone menu to make sure photos, videos, contacts and calendars aren't syncing to the phone anymore. Next, make 3 new playlists that are each big enough to use all of your iPhone's storage. Set one of them to sync, and fill up your phone with it. Then switch to the next one, sync it, and do the same with the third. These playlists should write over any remaining personal data, and leave your device lemony-fresh and ready to change hands.

[Via Hack a Day]

Cultured Code hasn't yet responded with an explanation of why Things was set to expire. The application is still free, but users have already come to rely on it, with more than one person posting that they would gladly pay the $49 pricetag Cultured Code will charge for the 1.0 release to continue using Things right now. Why the expiration, though? We expect to see either a quick fix or an update pushed out this morning -- as the app is currently at version .9.1.1, the highly anticipated 1.0 release is possible, but not likely.

If you're a Things user, visit the help forum for some unofficial ways of resolving the problem. So far, most people are either setting their computers' dates back or using a hex editor to change the expiration date. Despite all the fuss, this could end up working in favor of Cultured Code. Our take: any publicity is good publicity when people are this frantic about your product.

Update: Version 0.9.1.2 is now available.

[via Duncan Riley]